Maintenance & Repair

Third Party Maintenance Solution for Barcode Scanners, Mobile Computers, and Printers.

DCT Solutions Group has the expertise needed when you need support services for your equipment or devices. Our IT maintenance service covers equipment including barcode scanners, printers, and mobile computers. Get competitive pricing, exceptional customer service and fast turn times for repairs.

BARCODE SCANNER MAINTENANCE

DCT Solutions Group offers services on barcode scanners and document readers. We can provide the solution you need, from complete repairs to refurbishment options or replacing equipment. Our maintenance services for barcode scanners and document readers help ensure these devices run smoothly.

MOBILE COMPUTER MAINTENANCE

Mobile computers can easily become damaged, especially with regular use. Our team at DCT Solutions Group has the expertise needed to repair handheld, vehicle-mounted, and wearable mobile computers. From quick and simple fixes to more complex repairs, we can get your mobile computers in good working condition again.

PRINTER MAINTENANCE

Having problems with your printing equipment can bring operations to a halt. DCT Solutions Group offers dependable TPM support for different kinds of printers, such as receipt, mobile, industrial, and desktop printing equipment. We can perform prompt repairs on printers your business relies on for everyday use.

Build Your Own Maintenance Program

At DCT Solutions Group, we have standard and comprehensive maintenance plans available. Our standard contract includes normal wear and tear on equipment. Our comprehensive contract includes new main boards for your equipment. Under comprehensive coverage, we’ll replace your device if it doesn’t have water damage and hasn’t been crushed. Our technicians are committed to helping clients create a plan that fits their needs. Our team can help you determine the most suitable maintenance contracts for your business or school.

PUT DCT’S R4 PROGRAM TO WORK FOR YOU
Have devices you aren’t using? Sell them back to DCT. Need devices now, but aren’t yet ready for a technology refresh? Purchase or rent DCT Certified Refurbished Devices, carefully and rigorously tested to ensure they perform like new. And, instead of disposing of old devices which could potentially end up in a landfill, let DCT safely recycle them for you — for free. It’s a win for you and the environment.

REPAIR, REFURBISHED, RENT OR RECYCLE

DCT’S R4 PROGRAM OFFERS COMPREHENSIVE DEVICE LIFECYCLE SUPPORT

Whatever your device needs, DCT has you covered. From purchasing new devices, to selling back, to buying or renting Certified Refurbished Devices and even to safely recycling devices when they have reached the end of their use, DCT’s Lifecycle Management Circle Program offers you the flexibility and support you need for all your business initiatives. We keep your business up and running while protecting the environment from harmful landfill waste and chemicals.

DCT Repair

DCT allows you to combine all your mobile computer, barcode printer, barcode scanner and tablet repair and maintenance needs under one roof. We support a multitude of technology models from all leading manufacturers going back decades. From repairs to refurbished equipment, maintenance contracts to deployments, we deliver the processes and solutions that help you cut downtime and save money.

DCT Refurbished

Need older DCT devices right now, but don’t have the budget for new technology today? Purchase or rent DCT Certified Refurbished Devices at a competitive price. Get peace of mind knowing all DCT certified refurbished devices come with a new battery, the latest device software and warranty and service options — from DCT – the partner you know and trust

DCT Rental

As your business evolves, so do your workflows and technology needs. If you have seasonal fluctuations, we can help you manage your technology spend. Have devices you’re no longer using? Don’t let them sit idle. Sell them back to DCT to put money back in your budget. Need more equipment for a special project or busy season? Get the devices you need when you need them without a capital outlay.

DCT Recycle

When your devices have reached the end of their useful life in your workflows, give your green initiative a boost by safely recycling them with DCT. Protect the environment by reducing greenhouse gases and toxic chemicals, and even receive a certificate of recycling. It’s a win for you and the environment.

WMS Modernization in 90 Days

How do you modernize a multi-location warehouse and distribution operation working in 100 countries and managing 35,000 skus, in 90 days? It takes a knowledgeable team, quality hardware and a client ready to commit. DCT accepted the challenge and the results were faster pick times, better return tracking and far fewer steps for hard-working forklift drivers.  The modern GUI (graphic user interface) and the addition of pick item photographs along with expanded descriptions increased accuracy and made life easier for the pick team.

Click here to read how DCT and ProGlove brought new technology to a mature operation.

WOULD YOU LIKE TO CONTACT DCT?

816.472.7226

info@dctkc.com

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Stacy Mills

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