Routing and Delivery

The Complete Customer Delivery Experience and Last Mile Logistics Optimization Platform

Managing loads, deliveries and drivers can be a complex and multi-faceted problem, requiring a comprehensive and flexible solution.

DCT has been a proud DispatchTrack partner for over 10 years. As you know, last mile logistics operations are often opaque, frustrating, and unpredictable—and these problems only get worse as you scale. As a modern shipper, you need a connected, streamlined solution that can handle as many trucks and orders as you can throw at it. You need fast, accurate routing for ever-changing delivery parameters. And you need real-time data flows to empower proactive customer service. DispatchTrack provides all this and more by way of a highly-scalable SaaS solution, built out over more than 10 years in tandem with our customers in the shipping industry.

Seamlessly Manage Drivers with Automated Updates

Our system is all about connectivity—that’s why we connect dispatchers to drivers with an intuitive, easy-to-use driver mobile app.

Dispatchers can send updated routes with turn-by-turn directions to their drivers without picking up the phone, and drivers can send photos, notes, signatures, and other status updates for each order at the time of delivery. You can even track driver performance over time to create driver-adjusted ETAs for new routes.

  • Document deliveries in real time—even without cell service
  • Communicate with drivers without picking up the phone
  • Get instant alerts for failed or partial deliveries

Visualize the Last Mile in Real Time

When it comes to the last mile, exceptions are the rule.

Customers aren’t home; drivers get delayed. Our real time visibility dashboard gives you the power to take in a 360-degree view of your last mile operations at a glance and pinpoint exceptions as they crop up. We show you your trucks, routes, orders, and order statuses all on a single screen. This way, you can find the data you need in a matter of seconds and call your customers before they call you.

  • Gain confidence about what’s going right in the last mile
  • Instantly spot and focus on exceptions
  • Significantly reduce inbound customer calls

Reduce Costs, Increase Efficiency

Not only does our precision route optimizer reduce your total distance traveled, it also takes resource costs, truck selection, and service tiers into account.

That means that in addition to decreasing fuel costs, you can maximize vehicle capacity and save your most skilled resources for the jobs that really require them. Because our solution covers the whole last mile from end to end, anything that can be optimized—will be optimized.

DispatchTrack customers save costs by:
  • Reducing fuel costs through shortened driving distances
  • Increasing capacity utilization through smart truck and resource allocation
  • Boosting customer retention by meeting preferred service time windows
  • Learn more about DispatchTrack

    We have had the pleasure of working with many global technology and manufacturing partners over our 25 year history. These vital partnerships have given us unprecedented early access and priority to sought after devices and emerging technology.  We are very excited to be partnering with Advantix to offer our clients the opportunity to take advantage of their new SmartSIM technology.

    About Advantix

    Advantix, a global leader in telecom lifecycle management solutions, leverages its expense management software, carrier APIs, full-service audit team, 24×7 helpdesk, and end-to-end professional services expertise to integrate, connect and manage any device and network for midsize and enterprise business customers.

    30 Day FREE Trial

    Together with our partners at CipherLab, we are offering a 30 Day FREE Trial of the new SmartSIM technology. Simply contact us and let us know who you are and we’ll send a CipherLab RS35 pre-loaded with the exciting new SmartSIM for you to try out FREE for 30 days. If after trying it you realize this technology affords you better continuous connectivity to your team, simply let us know and we will convert your trial to an active account. Never be out of touch with your team again with access to 600+ of the top mobile carriers automatically and eliminate connectivity interruptions forever. 

    Call Us at 816-472-7226 to get your trial CipherLab RS35 and Advantix SmartSIM today!

    warehouse software Kansas City

    Plans

    Domestic Offering (VZ, ATT, & T-Mobile)

    • IoT Devices: Custom plans from 5MB – 5GB
    • Tablets, Laptops, Mi-Fi: Business Enabled, Unlimited LTE Connectivity*

    * Unlimited cellular connectivity for business enabled services for a flat monthly fee (VPN, Remote Access, Authorized Ports, Enterprise Applications, and Business Approved URLs)

    Certified Devices

    The following devices have been certified by Advantix for use with SmartSIM. If you would like us to test a device for certification, please email info@dctkc.com.

    • Handheld Scanners/Computers
      • Cat SC48C Handset
      • Chainway c70 and c72e
      • CipherLab RS35 and RS51_HS
      • Custom P-Ranger RP310 and K-Ranger ROW
      • Datalogic Memor 10 and 20
      • Honeywell CT40XP and CT60
      • Panasonic FZ-N1E and FZ-T1
      • Samsung A51 and S8
      • Sonim XP8 Global and XP5800 -Vzw
      • Unitech EA500 Plus Barcode Scanning Smartphone
      • Unitech EA602 and PA760 Mobile Computers
      • Zebra EC55, TC25, TC26AK, TC56, TC57, and TC77
    •  Smartphones
      • Apple iPhone SE-Gen2/XR/11/12
    • Tablets
      • Apple iPad 6+ Generation
      • Honeywell RT10
      • Microsoft Surface Pro
      • Panasonic FZ-G1
      • Samsung Active 2, Active 3, Tab 5 SE, Tab Active Pro, Galaxy Tab S7 5G
      • Unitech TB85
      • Zebra ET56DE
    • Vehicle Hubs
      • IntelLINK In Vehicle Hub

    IP & Core Network

    Fully redundant global IP network with a scalable and robust core carrier network will ensure the highest internet service availability with the lowest latency, across 210 countries and 600+ mobile carriers’ networks. If it’s 3G or LTE we will dynamically find the best available network for your application.

    • Access to 600+ mobile carriers
    • 3G coverage in 210 countries
    • LTE coverage in 120+ countries
    • Three data centers: UK, USA, Hong Kong
    • Low latency
    • High availability

    Advanced Features

    Security features include: DDoS attack protection, Botnet disruption, Malware scanning and prevention, Phishing prevention and Real-time malicious traffic monitoring.

    • Cyber security
    • Bandwidth performance management
    • Quality of service (QoS)
    • Deep packet inspection (DPI)
    • Traffic shaping

    Expense Management

    Getting TEM and WEM management right drives growth and  cost savings. Advantix, a leader in technology expense management since 2002, has processed more than 6 billion transactions for customers and saved them nearly $500 million.

    Connectivity Management

    Advantix makes it easy to secure and manage reliable single-carrier and multi-carrier wireless connectivity anywhere in the world. You get the coverage you need without the overhead  required to manage multiple carriers and contracts.

     

    Learn more about Advantix SmartSIM

    DCT has specialized in 3rd party application integrations for over 25 years. We are always impressed by the power of Zellos Push-to-Talk application and its wide-reaching affect on communications. Zello is not just simply walkie-talkie for your handheld devices. With the ability to archive conversations, texts and images it provides a detailed record of what was said or sent within your team. With the ability to locate devices it also helps you keep track of where your team members are, it allows users to send out an emergency alert in case of accident or injury.

    About Zello

    Zello is the highest rated push-to-talk app, connecting 150 Million users globally, empowering frontline workers, teams, and communities through instant and crystal-clear voice messaging. Because of its simplicity, Push-to-Talk is the easiest method of communication for teams encountering many different kinds of situations, from drivers out on delivery routes to hospitality workers communicating across a big hotel to ambulance drivers headed to the scene of an accident. PTT apps like Zello are more advanced and modern forms of the more traditional Push-to-Talk devices or Push to Talk phones.

    More than just a walkie-talkie

    • Real-Time Voice Messaging

    • Online Management Console

    • Unlimited Range

    • Unlimited Channels

    • Smart Device Compatibility

    • Live Voice Playback

    • Also Send Text And Pictures

    Customize Zello for Your Business

    Use any smart device and mix all WiFi/data networks.

    Configure settings and channels of up to 10,000 users.

    Customize with accessories, like headsets, microphones, and rugged devices.

    Mix and match any device, network, and accessory combination!

    Communicate with ease

    1. Tap on a contact or channel
    2. Press and hold the big PTT (Push-to-Talk) button
    3. Start talking
    4. Release the PTT button when you’re done

    Flexible Channels

    1:1 communication allows for direct communication between employees

    Use Ad-Hoc channels for quick communication between groups

    Set up permanent channels for frequent team communication

    Replay missed messages

    Zello stores recent and missed messages and alerts on your device

    Use the History button, which is on every screen, to retrieve and replay anything, anytime.

    Listen to recent messages

    Display your most recent messages and alerts from contacts and channels. Tapping on a recent brings up Talk screen

    Update your status

    Set and display your message and work status

    Available: Hear messages in real time from all contacts and channels.

    Solo: Focused on one contact or group. Other messages go to History.

    Busy: Don’t want to be interrupted. Messages go to History.

    Offline: Messages go to History and can be replayed up to 7 days later.

    Send alerts to individuals or groups

    Send alerts, with optional text messages attached

    Recipients get a sonic or vibrating notification until they respond or clear the alert.

     

    Learn more about Zello

    Schedule a meeting to discuss your requirements

    We'd love to talk to you about your particular needs and wants.
    The button below will take you to our online calendar, select a day and time that works best for you and we'll be in touch to confirm an online meeting.

    WOULD YOU LIKE TO CONTACT DCT?

    816.472.7226

    info@dctkc.com

    SCHEDULE A DEMO

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